Showing posts with label directv. Show all posts
Showing posts with label directv. Show all posts

1/03/2010

DirecTV Versus Dish Network

In this Sunday's local newspaper, there were two advertisements touting DirecTV satellite service and Dish Network satellite service. Both ads are flashy, colorful, and informative. However, upon inspection of both ads, they both claim to have the most HD channels.

DirecTv Deals
DirecTv Deals
In DirecTV's ad, they claim in bold print that nobody has more HD channels. They state they have 130 plus HD channels and Dish Network and cable has less. Well, that sounds like a pretty good selling feature. The most HD channels. Over 130 channels. What in the world could Dish Network offer that is better than 130 plus HD channels. Check out the next photo to see what they offer.








Dish TV Deals
Dish TV Deals
In Dish Networks ad, they claim to have over 140 HD channels available. The ad follows up with, "No one offers more HD than Dish Network!" Hmmn... Houston, we have a problem. How can both satellite companies claim to have the most HD channels?

Simple! The devil is in the details. DirecTV claims in the fine print that Dish TV only has 115 FULL TIME HD channels. Apparently that means several channels are not broadcast 24 hours a day. Still, DishTV has 140 plus channels.



Lesson to be learned here. Both DirecTV and DishTV claims are dubious at best. Use caution when signing a contract. Expect a two year contract. Ask what the cost of the selected package will be after the sign up bonus. Make sure you ask about the cost of the DVR and multiple room charges as well. Ask about the premium channels like HBO and Cinemax. Ask what the cancellation fees are if you do not like the service. It could be in the hundreds of dollars. Ask how long and how much a service call will be and cost.

When it comes to buying TV satellite service from DirecTV or Dish Network, the Grassy Knoll Institute warns: Caveat Emptor. (let the buyer beware)



LURKING ON THE GRASSY KNOLL

11/22/2007

NFL Network Conspiracy

Armstrong Cable Blacks Out NFL Network

Last Thanksgiving evening thousands of NFL fans were treated to a blacked out Bronco's - Chiefs game. As ravenous turkey laden fans settled down in front of their TV's, they were rudely alerted and told that the game could not be televised tonight due to an outrageous fee that the NFL wanted to charge the cable company. Armstrong cable, our local cable company, ran this scrolling message across the television screen.

Armstrong is not able to air tonight's game because the NFL has not granted us the right to do so. The NFL has demanded an outrageous amount for Armstrong to show eight out of market games. Your local team's games will be available on other channels. For more information, please call 1-877-277-5711

The Grassy Knoll Institute has been watching the NFL network all year on Armstrong cable and we have watched all the commercials touting Thursday night NFL football beginning Thanksgiving evening. However, we did not see a single commercial, or alert, or note on our cable bill stating that Armstrong cable was not going to pay the required fee to the NFL to carry the games on NFL network. Armstrong cable had 11 months to notify it's loyal paying customers. Instead, Armstrong chose to alert us at 8pm Thanksgiving night, just minutes before the game was to air.

The Grassy Knoll Institute believes that Armstrong cable deliberately waited to make the announcement so as to eliminate defection from avid NFL sports fans who were anticipating the extra game on Thanksgiving plus a Thursday game to the end of the season. If these fans were told months before when the deal was shown to Armstrong and rejected, perhaps they would have had time to seek alternate services to receive the games. DirecTV and Dish Network carried the game and they are direct competitors to cable television. Now do you see the conspiracy?

Armstrong cable made a grave error in customer service on Thanksgiving. They had the ability to notify their customers but elected not to. This course of action gives cable companies even more of a bad reputation concerning customer service.

This type of power play is happening more often as ESPN flexed it's network muscles by putting popular college football games on it's least popular channel, ESPNU network. This is forcing cable companies to either add the new ESPN channel to it's lineup or risk the wrath of loyal cable customers.

Nobody wins except the networks.


LURKING ON THE GRASSY KNOLL